Get in Touch

Real questions, real corrections and contributor pitches all welcome.

Email

[email protected]

We reply within 1–2 business days. If you don't hear back, check your spam folder before re-sending.

What to write about

Questions about online teaching

Stuck on something a guide didn't cover? Ask us. Specific questions get useful answers; "I want to teach online — what do I do?" gets pointed back to Get Started.

Most-asked:

Corrections and feedback

We take factual corrections seriously. If a pay rate, platform policy, or certification price is out of date, email the page URL and the correct information (and a source if you have one). We typically update within a few days and add a note to the page's changelog.

Contributor pitches

We accept article pitches from working online ESL teachers with verifiable experience. See our contributor guidelines. Send:

  1. A short bio and TEFL/CELTA/teaching credentials.
  2. Two or three concrete article ideas (one paragraph each).
  3. A link to something you've written, if available.

Partnership inquiries

For affiliate, advertising or partnership requests, include: company name, product, target audience, and what you're proposing. We respond to a small minority of these — we only partner with products we'd recommend to a working teacher.

Press & quotes

Journalists working on stories about the online English teaching industry: email with your deadline and the angle. We can usually provide background, data points, or a teacher's perspective within 24 hours.

Privacy / data requests

Subject access, deletion or correction requests under GDPR / CCPA: email with the subject line "Data Request" and your details. See our privacy policy for what we hold.

What we can't help with

  • Personal teaching advice for specific situations. We publish general guides; we can't replace 1-on-1 coaching.
  • Platform support. If your Preply, italki or Cambly account has issues, contact the platform directly. We don't have backend access to any of them.
  • Job placement. We list job sources at /en/jobs/ but we don't recruit teachers ourselves.
  • Visa, tax, or immigration advice. See a qualified professional in your jurisdiction.

Response time expectations

  • Simple questions: 1–2 business days.
  • Corrections: Acknowledged within 1–2 days, fixed within 1 week.
  • Contributor pitches: 5–10 business days.
  • Press / urgent: Same-day if marked URGENT in the subject line and a real deadline is given.

Sample contributor pitch (what works)

We get a lot of pitches. The ones that get accepted look roughly like this:

Subject: Pitch — "How I built a 30-student book from Preply in 6 months"

Hi,

I'm Maya, a CELTA-certified online teacher working with adult Brazilian
and Spanish students since 2023. I teach 22 hours/week, mostly business
English, average $32/hr take-home.

Three article ideas I could write well:

1. "What Preply's 33% commission really does to your effective rate"
   — actual breakdown using my own first-year P&L. ~1,800 words.

2. "Moving students from Preply to direct booking without breaking ToS"
   — what I've seen work and the legal grey areas. ~2,000 words.

3. "The one-page contract I send every new student" — with a copyable
   template. ~1,200 words.

Sample of my writing: [link to a LinkedIn post or blog]

Cheers,
Maya

What makes it good: specific credentials, concrete article ideas with word counts, a writing sample, no fluff. We accept around 1 in 8 pitches; the ones we decline are usually generic ("I'd like to write about teaching tips") or unverifiable.

Common questions, answered before you write

About a third of the questions we get can be answered by an existing guide. To save you (and us) time, here are the most common:

"Which TEFL certification should I take?"

Answered in our certification comparison and in Best TEFL courses 2026. Short answer: a 120-hour accredited course from a reputable provider for most online teachers; CELTA if you also plan to teach in language schools.

"Which platform should I join first?"

Answered in our platforms guide. Short answer: depends on your qualifications and timeline. Cambly for fastest start; Preply or italki for sustainable income.

"How much can I earn online?"

Answered in our pricing guide. Short answer: $10–18/hr starting on marketplaces; $25–40/hr with experience; $40–80+ with a specialised niche.

"Can I teach English online without a degree?"

Answered in a dedicated guide. Short answer: yes, with specific platforms and trade-offs.

"How long until I'm making good money?"

Realistic range: 4–9 months for a full-time-replacement income on marketplaces, faster with a niche or pre-existing audience. See real teacher stories for concrete timelines.

"My platform [X] has changed its commission. What do I do?"

We can't intervene with platforms (we have no relationship with them). The actionable advice: diversify across two platforms minimum, build a direct-booking channel, and don't make career bets that depend on any single platform's commission structure staying stable. See our business guides for diversification strategies.

If you still want to write

Please do. Specific questions get useful answers. The questions that get the best replies from us are the ones that include:

  • Your current situation in 1–2 sentences ("I've been teaching on Preply for 4 months at $14/hr...").
  • What you've already tried or read ("I've read your platform comparison but I'm stuck between X and Y because...").
  • The specific question, not "what should I do?"

Mailing address

We don't publish a physical address for privacy reasons. For legal correspondence requiring postal delivery, email us first to arrange a secure address.